Read on for some frequently asked questions and our answers to these questions. If you have any questions that have not been answered on this page, don’t hesitate to ask one of our advisors by dialling 0345 3192 247 or using our online chat facility.
You have arranged for an engineer to come to your property. The questions going through your mind will likely be:
What will the engineer be checking? Will the engineer just take a look around or will he/she fix anything?
When will I receive my Gas Safety Certificate once the engineer has been?
The following will answer these queries as well as take you through what to expect when the inspection takes place.
The certified Gas Safe Registered engineer will check:
• All gas appliances
• The gas supply
• The gas fire (if you have one in your home)
• The gas cooker
• The heating and hot water (boiler)
• All radiators
• All smoke alarms
The engineer will service:
• The appliance that provides the main source of heating and water
• The gas fire (if you have one installed in your property)
The engineer will fix:
• Any small issues that will not take a large amount of time
• Any heating related problems
The engineer will also:
• Inspect your loft and cellar areas
• Arrange for any follow up service visits that are necessary to complete the inspection
• Fill out the certificate and ask you to sign an electronic version. A hard copy of the certificate will be sent in the post to you within 28 days of the inspection
• Leave a satisfaction survey card for you to complete.
Landlords: arrange for an approved Gas Safety Engineer to attend your properties and carry out the correct checks to get your Gas Safety Certificate with 24|7 Home Rescue.
Homeowners: keep your home and gas appliances safe with a gas safety check carried our by one of our experienced Gas Safe registered engineers.