24|7 Home Rescue Reviews
Here at 24|7 Home Rescue we are constantly striving to improve, and your feedback is incredibly important to us. We believe in having an open conversation with our customers, and the knowledge we gain is vital to our future together.
The following reviews came from Trustpilot:
‘After mixed experiences with other boiler protection companies I switched to 247 Home Rescue approx 14 months ago. After 12 months I contacted 247 to arrange my annual boiler service – an appointment was arranged promptly and efficiently. The service engineer arrived on time and performed the service. He was polite, efficient and worked with causing mess or disruption – he was a really nice guy A++’
‘After the fridge part of my fridge/freezer ground to a halt over the weekend. I contacted 247 Home Rescue on the Monday. I reported the incident and then was told that somebody would call to book the appointment, which they did on the same day. The visit was arranged for the Tuesday and following a direct chat with he engineer. I was able to secure a time which suited me. The engineer was on time, very pleasant, quick to resolve the issue and tidy. Hence I was very pleased with the service I have received.’
The following reviews come from Google Reviews:
‘247 have recently taken over the care and service of my boiler, electrics and plumbing. So far, their care has been superb. They came to check appliances and produce the safety certificate quickly. The engineer was courteous and helpful, so no issues. So far, so great! Thanks!’
‘Boiler service went just fine.
Excellent chap. Good skills. Very affable. Kept house clean and would definitely use 24/7 in the future. Thanks.’
‘Abdur Rahman visited me today. I was informed the engineer would be between 12 and 5 however he arrived before 12 and I would like to stress that he is a top engineer. He was very thorough, professional and went that extra mile. A great asset to a great service company. I would highly recommend him to anyone. Excelled the work. Happy customer. 5 stars.’
The following reviews come from Trusted Shops:
‘Good service, excellent communication, very happy as a landlord gives me great peace of mind’
‘247 saved the day. My tv stopped working last week. Tv guy came on Thursday but said he needed some parts. Came today and fixed my tv. I’m a cricket fanatic and watching T20 wc is a big deal. Thanks god I ain’t watching it at a friends place.’
The following reviews come from private emails:
“This Saturday last, the boiler decided that, whilst I may still be warm and have heating I was not to have hot water with which to wash or wash up! Just after noon today I called the ‘help’ number that I had been given and spoke with Sheborna (my sincere apologies if that is spelt incorrectly) who most proficiently obtained the necessary information that she required from me and advised me that “help would shortly be on its way”.
Within an hour I had received notification that an engineer from N I Gas (of Bradford) was working in another part of Leeds and would be with me sometime today just as soon as he’d completed his current task but before 5 o’clock. Approximately an hour later their engineer – Abdullah – phoned me to say that he was on his way! By quarter past three, the young man had arrived, assessed the problem (a faulty hot water sensor), replaced the part and I once again had hot running water.
From start to finish all within three hours! Excellent service. First class indeed! I sincerely hope, obviously, that I will not have to avail myself of your emergency services again but it really is most reassuring to know that such politeness, efficiency and skills are waiting in the background for just such an emergency.
I would be most grateful if my appreciation and thanks can be passed on to those persons involved (and their bosses!) and I really am most grateful to them and to 24/7 Home rescue.”