New Contact – 24|7 Home Rescue | Appliance Cover, Boiler Cover, Home Emergency Cover

Opening Times


Early May Bank Holiday Opening Times

Our online chat and office opening times will alter on 1st May 2017 whilst we enjoy early May bank holiday.

Please note that our emergency claims line will remain open 24 hours a day throughout this period on 0345 0774 177.

1st May 2017 (Early May Bank Holiday Monday) – CLOSED

Business will resume as normal from 2nd May 2017



Our online webchat facility is staffed between 09:00 and 21:00 Monday to Friday.


Customer support enquiries:

If you want to speak to a member of our team over the telephone, please call us on 0345 3192 247.

Please select the following option to suit your requirements, so that you will be transferred to the correct department.

– If you want to take out a care plan with us please select option 1. This line is open between 10:00 and 18:30, Monday to Friday.

– If you are an existing customer and you have any queries, please select option 2. This line is open between 10:00 and 18:00, Monday to Friday.

– If you wish to cancel your cover plan please select option 4. This line is open between 10:00 and 17:30, Monday to Friday.


Emergency claims line:

If you have an emergency claim please call our 24/7 line on 0345 0774 177.

This line is open every hour of the day, every day of the year!

– For all gas or plumbing related emergencies please select option 1.

– For all appliance related breakdowns please select option 2.


Press enquiries:

For any media, PR or press-related enquiries, please click here.


Postal Address

Please send letters to:

24|7 Home Rescue (Is a trading style of 247 Home Assist Ltd)

3 Petre Court

Petre Road