Read on for some frequently asked questions and our answers to these questions. If you have any questions that have not been answered on this page, don’t hesitate to ask one of our advisors by dialling 0345 3192 247 or using our online chat facility.
If your tumble dryer is not heating up, but the drum is spinning normally, you might be anticipating a hefty repair bill or want to use your appliance cover service contract to arrange a repair.
However, this might not be necessary – you might be able to get your dryer heating up again with a simple, two-minute fix. Make sure you unplug the appliance before you start trying to repair it!
Reset your tumble dryer’s thermal overload cut out
In many cases, if your dryer is not heating it’s because the heater fuse has tripped or the thermal overload has cut out. These appliances frequently have mechanisms to prevent them from overheating and catching fire. You can reset these mechanisms yourself simply by pressing a button.
Some clothes dryers – particularly older models – have a red reset button on their back panel. In newer models, this button may be inside the casing underneath the back panel, and you will have to unscrew and remove this to access this reset button.
Once you have located the button, press it in. If it clicks, then the thermal overload cut out had tripped and has now been reset.
Some dryers do not have this reset switch and have a ‘once-only’ thermal cut-out, which must be reset by an appliance engineer. A professional will be able to reset your appliance in less than an hour, and if you have an extended tumble dryer warranty, this might not cost you a penny!
Other causes of tumble dryer heating problems:
If your tumble dryer is not drying the heating element may have malfunctioned over time and may need to be completely replaced
Your exhaust vent may be full of lint and other debris and needs to be cleaned out
The thermostat may be no longer working properly
Preventing tumble dryer heating failures
Caring for your tumble dryer will extend its lifespan for many years. If your dryer won’t heat it may be because you have been unknowingly mistreating your tumble dryer since you first bought it!
Do not open your tumble dryer door while it is still in operation, even if it is in the cool-down cycle at the end of drying. Interrupting the appliance will cause the fan to stop circulating while the heating mechanism is still hot, which increases the likelihood of it burning out and can cause the thermostat to fail.
Clean out the door filter regularly to ensure air can flow through the dryer with ease. The lint filter should be cleaned out every couple of washes.
Clean the condensate box at the bottom of the boiler occasionally. This box can become clogged up with lint, fluff and other debris. You will need to run the box under a tap to dislodge these blockages.
Do not allow the water box in a condenser dryer to become full.
We Can Help!
Don’t forget, we offer cover for a range of household appliances to ensure you have peace of mind should yours ever suffer a breakdown. Please contact us via our website or on 0345 3192 247 to find out more. Or call us today for urgent assistance. Our technical teams will run through some simple diagnostics to see if it can be fixed over the phone and if not, they’ll send a manufacturer engineer where possible to take a look.
Don’t attempt to repair the appliance yourself unless you’re really confident what you’re doing. A number of things could go wrong including risks of jamming, electrocution, burns, scalds, cuts and much more. We’ve got a number of highly skilled engineers up and down the country – so you’ll never be far from help when you need it most.
Also, a number of Whirpool tumble dryers are at risk of being a fire hazard. If you own a Whirlpool tumble dryer, it is advisable to contact them immediately to see if yours is affected. Please see this article for more information.