Read on for some frequently asked questions and our answers to these questions. If you have any questions that have not been answered on this page, don’t hesitate to ask one of our advisors by dialling 0345 3192 247 or using our online chat facility.
Unsurprisingly, a wide range of home emergencies originate in the kitchen. With its high temperatures, sharp objects, food scraps leading to pest control issues, and bacterial contamination issues, the kitchen is likely the most dangerous place in the home.
Approximately half of all accidental house fires originate in the kitchen. Not all of these are preventable – for example, recent years have seen a number of tragic house fires caused by refrigerator breakdowns and overheating appliances – but many are caused by simple errors. Just a few seconds’ negligence could prove devastating.
Keep tea towels and flammable items away from gas hobs and other sources of ignition and heat.
Once ignited, do not leave gas hobs unattended, even for a moment.
Double-check that you have turned the oven and grill off when you have finished using them. If your oven does not have a fan, be extra-careful, as it will not make any noise to alert you it is still running.
Make sure that electric leads and cables do not run anywhere that they could be exposed to heat, such as across the gas hobs.
Don’t put metallic objects such as tins in the microwave.
Scrap your chip-pan and buy a thermostatic deep-fat fryer – any deep-fat fryer you can buy nowadays will almost certainly be far safer than a chip-pan.
Keep electrical outlets, appliances and cables away from water and moisture.
Keep your kitchen clean – empty toast crumbs from the toaster, clean any grease and fat from the grill pan, and keep the room organised.
Invest in a fire blanket and learn how to use it to combat grease and fat fires.
Never throw water on a grease or fat fire.
Buy smoke alarms, fit them properly, and test them regularly.
Carbon monoxide is an odourless, colourless gas that is created through incomplete combustion. Gas appliances, when properly serviced and maintained, do not pose a carbon monoxide risk, but if they start to release the gas, the consequences can be devastating.
Many kitchens have gas boilers. If your boiler is in your kitchen, make sure that it is properly ventilated and that its flues and vents are clear of blockages and debris.
Arrange for a Gas Safe engineer to inspect your boiler and other gas appliances every year. If you have boiler cover through us, we will take care of this gas safety check for you.
Keep your gas hobs clean – although they are not as likely to lead to carbon monoxide poisoning as a boiler breakdown, burnt food can release carbon monoxide when heated up.
Don’t forget, we offer cover for a range of household appliances to ensure you have peace of mind should yours ever suffer a breakdown. Please contact us via our website or on 0345 3192 247 to find out more. Or call us today for urgent assistance. Our technical teams will run through some simple diagnostics to see if it can be fixed over the phone and if not, they’ll send a manufacturer engineer where possible to take a look.
Don’t attempt to repair the appliance yourself unless you’re really confident what you’re doing. A number of things could go wrong including risks of jamming, electrocution, burns, scalds, cuts and much more. We’ve got a number of highly skilled engineers up and down the country – so you’ll never be far from help when you need it most.
247 Home Rescue accepts no liability for any injuries or damages you sustain following the advice on this website. If in doubt, seek professional assistance.