We have access to over 3,000 Gas Safe-registered engineers throughout the country, enabling us to respond to our members’ problems within four hours. These 247 Home Rescue-approved engineers are sub-contracted, which means that if you use us, you’ll likely receive assistance from the same engineers you would access if you used one of our competitors, but will not have to face any unexpected hidden fees and will pay a fair price for the service. We also have a network of drainage experts, plumbers, locksmiths, electricians and security specialists who can fix any other home emergency problem, including blocked drains, broken locks, smashed windows and burst pipes, and a team of experts who can handle all kinds of appliance repairs.
Our tradesmen are guaranteed to turn up when they are supposed to, to be properly qualified to complete the task at hand in a safe and effective manner, and to deliver a high-quality service that should resolve your problems with no fuss.
Furthermore, we don’t tie people into long-term contracts – we operate on a monthly service plan basis, and if you no longer wish to benefit from our services, you may simply have to let us know and cancel any future payments to us. This forms just part of our dedication to customer service.
Our range of service plan options can be tailored to your exact requirements, from boiler cover on its own to a fully-comprehensive plan that also comes with a free annual boiler service and full home emergency cover. We also offer bespoke appliance cover and home emergency cover service plans.
For more information, please make an order online or call us at 0345 3192 247.