Customer Support Enquiries

If you want to speak to a member of our team over the telephone, please call us on

Please select the following option to suit your requirements, so that you will be transferred to the correct department.

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    Take out a care plan with us

    Monday to Friday 09:00 – 17:00

    Saturday: Closed

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    Existing customer and have queries

    Monday to Friday 08:00 – 17:00

    Saturday: Closed

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    Cancel your cover plan

    Monday to Friday 09:00 – 17:00

    Saturday: Closed

Emergency Claims

If you have an emergency claim please call our 24/7 line on

This line is open every hour of the day, every day of the year!

Please select the following option to suit your requirements, so that you will be transferred to the correct department.

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    All emergencies in your home
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    Road-side Assistance

Press Enquiries

If you’re a journalist and have a question about 24|7 Home Rescue products and services

For Collaborations, Bloggers, or other marketing-related enquiries, please contact:

Emails are monitored during normal office hours only.

Prefer to write?

You can write to the 24|7 Home Rescue press office at:

24|7 Home Rescue (Is a trading style of 247 Home Assist Ltd)

Parkhill Business Centre

Padiham Road,

BB12 6TG

Have any questions?
We’d love to hear from you