24|7 Home Rescue is a specialist, nationwide provider of boiler, appliance and home emergency cover for landlords and homeowners.
In designing our service plan we decided to become fully independent but still operate the similar underwriting model as required by the Insurance Industry.
As a service provider 24|7 Home Rescue operates as a non-insurance registered entity. This is a very important attribute in keeping our operating costs to a minimum. Traditional warranty companies usually operate on an insured basis and are either owned or contracted to an insurance company.
24|7 Home Rescue is a secure business and the owners of 24|7 Home Rescue are financially independent. The senior partners have operated within the warranty marketplace for almost 20 years. The business is operated on prudential lines utilising owner reserves of capital but importantly, without the need for shareholders, bank loans or overdrafts.
An important aspect of a 24|7 Home Rescue plan is that we insist that we control the business, and to this end we, both contractually and legally, operate on a completely discretionary basis. We believe that provides us with more power than we would otherwise have when operating under the strict controls of insurance underwriters. We use this discretion to ensure that you, as our customer, receive a fair and equitable resolution to each and every request you make.
Insurance policies are typically designed with deliberate ambiguity, in order to give underwriters the power to dispute or disallow claims and repairs. This allows insurers to reduce their pay-outs and control their cost base.
We believe we use our discretion wisely, so we can best meet the interests of our customers. By doing so, we can protect ourselves against fraud and extend our service so we can deal with any given situation.
Whose products do we offer?
We only offer products from 24|7 Home Assist Ltd.
Which service will we provide you with?
You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed.
Are you registered with the Financial Conduct Authority?
No. Our service plan is outside of the FCA’s remit, as it is a service plan.
“To provide first-class boiler breakdown, appliance and home emergency cover by delivering excellent customer service through best business practices.”
We offer an improved standard of service and honest, reliable and affordable rates. With us, landlords, their tenants and homeowners can access trustworthy tradesmen every second of the year. Thanks to our close networking with industry bodies and sole traders, nobody is more than a few moments away from 24/7 assistance when they’re with us.
We provide the best possible standards of customer service to people all over the UK, delivering an incredibly high standard of service at market-leading prices and offering people the cover they need at a price they can afford.
Are you 65+ or a member of the following? Receive great discounts! Contact us today.
We offer discounts through the following service providers:
Our customers are never far away from emergency assistance and benefit from 24/7 peace of mind. With comprehensive plans, fixed-price one-off repairs and nationwide coverage, everyone in the UK can benefit from our high-quality service.
As a trusted household name for home emergency cover, appliance cover and boiler cover, our fair and affordable service plans offer an alternative to the exorbitant monthly charges, call-out fees, huge excesses and unfair terms and conditions seen throughout the rest of the sector.
We have tens of thousands of members and a huge network of Gas Safe engineers, electricians, plumbers, locksmiths, drainage experts and other specialist tradesmen in every part of the country, so we can respond to our members’ claims in as little time as possible. Our national operations have allowed us to further increase our partner base, so we also work with energy and utility companies, appliance warehouses and manufacturers, as well as a huge range of other businesses involved in supply chains, data and customer care.
247 HOME RESCUE
(Is a trading style of 247 Home Assist Ltd)
24 QUEEN STREET
Registration number: 09438900
VAT number: 223 0993 22
Phone: 0345 3192 247
To find out more, just look around our website, or give us a call on 0345 3192 247.